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Thanks to Joel Nolan and Richard Ball's excellent service, we were able to negotiate a fair deal for a second-hand car. Recently I've visited many car garages in search for a sporty hatchback but I felt uncomfortable and intimidated by the salesman tactics. Fortunately, Joel and Richard are very approachable and have friendly characteristics. Therefore I felt confident and comfortable to ask questions, even the silly ones. Indeed I am very pleased with the transaction because the two of them were fair and helpful. In addition to that, they both clearly explained things I didn't understand and I didn't feel pressured to purchase the vehicle. Thank you, Joel and Richard, I hope to do business again. Although I doubt that will be soon as I couldn't be happier with the car I now have. - Read less

A thank you is not enough for all your hard work carried out on my behalf regarding the problems with my Peugeot 3008.  You took customer services to a new level and prior to your intervention,  I would not have recommended Arbury Peugeot, but now after all your input to resolve my car's problems it would be because of you, that I would recommend Arbury Peugeot in Lichfield to friends and colleagues. - Read less